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RETURN POLICY
1. No refund after 30 days from the date of purchase.
2. 20% restocking fee will be charged on all merchandise returned.
3. No refund on shipping and handling charge.
4. Fill and send the Return Authorization Request Form for RMA#.
1. All returns are permitted within 30 days from
the date of purchasing the merchandise. No return is permited after
30 days from the date of purchase. Returned merchandise will be accepted
by us only if all the below conditions are met. There is a 20%
restocking fee on all merchandise returned. Shipping
and handling (S&H) charges are not refundable. We are not responsible
for any shipping charges of merchandise being returned to us.
Return Conditions
- All returns must include original factory box, original
factory packaging (foam, plastic, wrappings, etc.) blank,
unfilled warranty cards, all instruction booklets and paperwork.
Do not deface original factory cartons or packaging in any
manner. We will not accept a return if packaging is not in
its original condition.
- All returned merchandise must be in its original mint
and clean condition. Returns on damaged or scratched merchandise
will not be accepted.
- All returns must include all the factory accessories which
come with the item. No returns will be accepted if any of
parts are missing.
- All returns must be authorized by doorlockstore.com. Please fill the Return Authorization Request Form prior to return any merchandise. Enclose the original invoice or a copy of it with your return. Please include the authorization number on this letter and not on the outside of the box.
2. Returned merchandise which is lost or damaged in transit is not doorlockstore.com's
responsibility, but rather the carrier's. It is the buyer's responsibility
to file claims with the carrier UPS upon the discovery of the problem.
3. If you have a return please fill the Return Authorization Request Form and submit to us.
Thank you for choosing doorlockstore.com
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Return Policy 
